Testimonials

General

  • Generic Website

    "Forrester Boyd Chartered Accountants have a long standing professional relationship with Craig Collinson. Totem Training Ltd have helped support a number of individuals within the business through 1-1 coaching. In addition, Craig has provided training courses, team workshops and leadership sessions."

    David Everatt, Managing Partner - Forrester Boyd Chartered Accountants, Grimsby
  • Generic Website

    "Craig’s work with Lincolnshire Rural Housing Association has been exhilarating with the right mix of humour to capture our teams’ attention, provoke thought and facilitate debate.
    Enjoyable training is effective training."

    John Howes, Chief Executive - Lincolnshire Rural Housing Association, Spilsby
  • Generic Website

    "I have worked with Craig over the past nine years under various guises. He has inspired many of our staff conferences, delivered innovative corporate training to the whole of the company and stepped in to support resolutions to difficult team issues. I have also worked with him to revitalise a group delivering training across Lincolnshire where inspiration and morale were low and now it isn't. Finally, I work closely with Craig who has coached and supported me personally in my new role as Assistant Chief Executive. His informed, organised and methodical approach has supported my transition from an operational to a far more strategic focus and made that whole process very meaningful."

    Bridget Lloyd, Assistant Chief Executive - Boston Mayflower Ltd

Leadership Mentoring

  • Generic Website

    "Craig is an extremely knowledgeable NLP practitioner as well as being an exceptionally talented Trainer. I have been working with Craig on a personal level in recent months developing a number of business ideas which have to date focussed on identification of barriers affecting progress and goal setting. His introdcution to 'NLP' is thus far proving very successful in helping me to achieve everything that I choose to! Myself and members of my staff team have also attended several of his training courses to date and again we have found these to be very informative with techniques learnt being implemented by all very effectively back in the workplace, leading to some significant improvements in efficiency and better results! Craig's personal approach to his clients and his tailor made professional coaching, is extremely beneficial to invididuals who wish to achieve more than they are now!"

    Louise Davies, Managing Director - Town & Country Kiddies Nurseries and Kids Clubs
  • Generic Website

    “Craig is one of our regular trainers here at EDF Energy. We have worked with Craig for a long time and I can honestly say that he is certainly the elite when it comes down to training, mentoring and coaching. I have never met a trainer with such a unique talent for what he does. His style is professional, slick and captivating. It is amazing to see the effects he has on the delegates, most leave his sessions stimulated, revived and championing his work.
    He can tailor the training to suit your needs and I know whatever I throw at him I can depend on him to deliver. On a personal level the best training experiences I have had have been delivered by Craig.
    We also use Craig’s skills to coach and mentor our women’s network on site. His sessions have helped the women to develop their skills, tap into their potential and achieve goals beyond their expectations. He is so popular with the group that we ensure we bring him in whenever possible as he has such a positive effect on everybody.”

    Becky Howitt - Training Co-ordinator - West Burton Power Station, Nottinghamshire

Management & Supervisory

  • Generic Website

    "Since my very first introduction with Craig and Totem Training I have always been very impressed by the service, flexibility and professionalism delivered. Over the last 14 months I have worked closely with Craig to create a perfect solution, which is not only tailored to my specific business needs, but also to the individuals which will participate in the facilitated training.

    Craig is undoubtedly very knowledgeable in many areas of management training and demonstrates great understanding in the application of taught theories. He conceptualises models with a unique and exceptional approach, recalling witty examples from experience, practical analogies combined with charming wit and humour. This approach enables the engagement of learners whist creating a relaxed and conducive learning environment.

    Employee feedback from the various courses delivered by Craig affirms this opinion, as feedback from across my organisations has been very positive, which is rare in my experience.

    I believe this is due to Craig’s ability to communicate at all levels, demonstrates understanding and emotional intelligence which is strengthen with honesty, integrity and great interpersonal skills.

    Throughout my dealings with various Management Training solutions partners over the years, Craig and his company have superseded the competition in every area, therefore I would unreservedly recommend Craig to all companies looking for a range of solutions relating to effective Management Training, mentoring and coaching needs".

    Jason Andrews - General Manager, Martin Manufacturing (UK) Ltd
  • Generic Website

    Totem Training have been Local Authority partners since 2009, providing both motivational and inspirational training programmes as required to meet the demands of implementing new initiatives within the County.

    Craig initially supported Early Years Managers taking part in a Leadership Programme that was being piloted within the Birth to Five Service and twelve Early Years settings in Lincolnshire. Course evaluations concluded he had a huge impact in mentoring & coaching them to develop their role and be more assertive.

    Since then, Craig & Pam have been working with the Workforce Development Team to develop Leadership & Management training for the wider Early Years workforce. Being open and enthusiastic about creating new courses and as ever, efficient with delivering the paperwork that was required prior and post course delivery.

    I have no hesitation in recommending the ‘team’ at Totem Training!

    Sue Otter, Lead Early Years Consultant (Workforce) - Birth to Five Service, Lincolnshire County Council
  • Generic Website

    Craig has a unique set of skills in that he consistently delivers to any level of group learning needs (from Team Leaders to Managers) and takes much time and effort in the preparation element prior to the delivery. A thorough planner who actively listens very well! Our employees have given consistent postive feedback on his adaptable and warm approach and we hope to continue the partnership with Craig for the future to get the same level of results. Call me direct for a reference if needed - no hesitation.

    Steve Mumby - Training Supervisor - Cristal Global, Stallingborough, North East Lincolnshire
  • Generic Website

    Totem Training delivered a two day Supervisory Course for Headland Foods in February 2010. The course was well presented and well paced and introduced the subject with a clear understanding, stimulating debate left delegates with a positive feeling at the conclusion.

    Craig is an extremely talented trainer who listens to the needs of the group and adapts accordingly. He is very relaxed and friendly in manner, a participant of the course said "It makes a pleasant change to leave a course feeling energised and keen to begin implementing what we had learnt".

    "Extremely good two days. Very informative. Gave me confidence to take back control and resolve issues in my workplace". (Julie Burle, QA & RM Manager)

    Nigel Dowle - Health, Safety & Training Officer - Headland Foods
  • Generic Website

    "Part of the reason for inviting you back for a second time was due to the fantastic feedback we received from the first event, which I'm pleased to say has been repeated. I particularly thank you for the preparation time you spent with me to ensure that the content was perfect. I already knew Craig was a superb trainer but it's also nice to know he listens and understands too.

    On behalf of the staff at First College, thank you for your inspiring contribution and delivery. I am in no doubt that anyone you train for will become a repeat customer".

    Ian Dickinson, Business Development Manager - First College
  • Generic Website

    "Totem Training has worked closely with our senior management team to assist with the delivery and facilitation of a supervisors development programme. I have found through working with Totem Training that they always put us first and offer a lot more than 'off the shelf' training in management development.

    Craig brings knowledge, experience and humour to the classroom and has an effective delivery style that ensures the delegates enjoy the day!"

    Kathy Wright, Training Advisor - EDF Energy, Retford, Nottinghamshire
  • Generic Website

    Craig from Totem Training came along to deliver bespoke management training to myself and my colleague.  We found Craig to be informative, professional and he delivered the training in such a way that he gripped our attention and made it easy to interact with him for the entire duration.  Craig is an extremely interesting person and very knowledgeable.  We look forward to continuing to work with Craig in the future and would definitely recommend the services that Totem Training provide.

    Helen Pucill - Recruitment Manager - Workforce Unlimited, Boston, Lincolnshire

Soft Skills Short Courses

  • Generic Website

    "Pyronix Limited required a bespoke Technical Support Customer Service Training, to assist our employees on how to handle a high volume of calls from engineers politely, positively and efficiently. Craig and I met to discuss the content required and delivered the training in two half day sessions. The feedback from the training event was excellent and therefore decided to undertake further Customer Service Training for our Sales, Marketing, QA and Reception Departments, the training was just as successful, which was fantastic.

    Craig fully understood our requirements, arrived in plenty of time, smart, prepared and kept the trainees interested and motivated for the whole training session.

    Each individual received a relaxing Hypnotherapy CD which all employees thought was a lovely touch.

    We are looking to do further training with Craig going forward and therefore I would highly recommend Totem Training."

    Jacqueline Scott - HR Manager, Pyronix Ltd, Rotherham, South Yorkshire
  • Generic Website

    "Craig presented an afternoon of Time Management training to 60 Engineers at an event supported by the IMechE. Craig is an excellent presenter - engaging the audience from the start, using his wide knowledge and experience to compliment his message.

    The feedback from the audience was extremely positive, and I would not hesitate in highly recommending him to anyone."

    Holly Ross, Electrical Design Engineer - Siemens Industrial Turbomachinery Ltd, Lincoln
  • Generic Website

    "I have worked closely with Totem Training to develop specific course content objectives for a series of training days for both Managers and Staff.

    Craig has been happy to meet and discuss our needs and from that has gained an understanding of the diverse requirements of our ogranisation.

    Craig has provided a range of services from Facilitation of Team Events and Effective Decision Making to Influencing, Persuasion & Negotiation Skills. Following delivery of all the courses the delegate feedback has been very good and I am exceptionally pleased with the events so far.

    I look forward to an on-going relationship with Totem Training and would highly recommend them to your business."

    Neal Pearce, Organisational Development Manager - Acis Group, Gainsborough
  • Generic Website

    "We asked Craig to help us deliver staff training across two locations to staff from four offices. His ability to engage the staff, deliver the message, and leave them excited and enthused was marvellous. Undoubtedly our best staff traing spend ever - we intent to forge ongoing links with Totem Training"

    Rodger Price, Owner - Symes Bains Broomer Solicitors, Scunthorpe, North Lincolnshire
  • Generic Website

    "Following a personal recommendation and a subsequent meeting with Craig Collinson, Coastfields Leisure Limited made a decision to work with Craig for an initial Management Team Development session. Craig was very receptive to inclusion of some specific areas that we wished to give particular focus to. Key business tasks including Customer Care, Self and Team Motivation, Time Management, Positive Thinking and Communication Skills amongst others, were covered in a friendly and informal but very effective manner. The feedback from Managers who attended the sessions was extremely positive and benefits for our business, clearly derived directly from those sessions, are already evident in our Management Team and workplace.
    We were delighted and will be using the skills of Totem Training again and highly recommend them".

    Steve Grunnill, General Manager - Coastfields Leisure Limited, Skegness, Lincolnshire
  • Generic Website

    "The tutor's style has always been creative and engaging with the content of the training reflecting the new trends and theories currently being discussed rather than old and tired materials delegates may have heard before.

    I would expect the relationship with Totem Training to go from strength to strength having found a quality local training provider prepared to work with us to achieve our own aims and objectives and would have no hesitation in recommending Totem Training to other forward thinking companies".

    Richard Linder, Training Officer - City Of Lincoln Council
  • Generic Website

    We gave Craig a very short window in which to condense his Time Management training. Despite the time constraints, it worked extremely well. He was very clear, entertaining and lively. There was still time for us to ask questions and engage with the subject. He has has very nice, positive and non-judgemental manner, which worked will with a team of diverse working styles.

    His approach is practical and manageable, and a couple of weeks on, I can certainly see the benefits around me.

    I highly recommend Craig as an energising and helpful trainer.

    Caroline Kenyon - The Food Awards Company
  • Generic Website

    Craig has in the past delivered customer service training to Franklin College teams, and we are currently exploring further training opportunities for 2016. Craig is a highly professional, energetic and incredibly positive individual, always client focussed and wanting to fully understand the training needs before designing any training session. Feedback from the teams that took part in the training with Craig reported 100% satisfaction!

    I have no hesitation in recommending Totem Training.

    Tom Dannatt - Vice Principal - Franklin College, Grimsby
  • Generic Website

    Craig visited our team of 8 at DBS Internet Marketing in Navenby and delivered a powerful training session in communication skills. The training really helped us a team with internal and external communication. I highly recommend Craig's services - he is a likeable chap and a true professional.

    David Clarke - Director - DBS Internet Marketing, Navenby, Lincoln
  • Generic Website

    I first came across Craig and Totem whilst working with Doncaster Metrolpolitan Borough Council, during 2015/16 I was so impressed with the training he provided I brought his skills in house.  The positive impact Craig has had on my staff and therefore the business has been measurable in terms of increased revenue and a more focused team.

    During the start of 2017 we have had the pleasure of again working with Craig and again it has brought a renewed vigour to this year and how we are taking forward the plans for expansion.

    Training is most effective if the provider enjoys what they do and is also enthusiastic about the subject – Craig’s “joie de vivre” is infectious and that’s what has made the difference for us over other training providers and trainers.  It is pleasure to work with Totem and see the results coming through as a result of my team and I implementing what we are learning. Totem gives us the edge so don’t tell everyone!

    Helen Devy - Director - Red Balloon Nurseries Limited, Bawtry, South Yorkshire

Speaking/Event Hosting

  • Generic Website

    "Craig kindly agreed to visit our Branch to give us a presentation entitled "You don't get a second change to make a first impression" which covered all aspects of making a positive impact on others. We had an excellent turnout and Craig gave us a thoroughly entertaining, interactive and informative presentation which was really appreciated by all those attending.

    The I can highly recommend Craig as an excellent speaker and we hope to invite him back to the branch to give a presentaiton on NLP."

    Rod Davey - CIPD North East of England Branch
  • Generic Website

    "Craig hosted the Lincolnshire & Rutland Skills Awards 2012 at the Lawn in Lincoln. His style, confidence and good humour got the evening off to a spectacular start and the pace did not diminish as the evening progressed. 200 people were kept entertained and whipped up to greet award winners with rapturous applause.

    A superbly successful evening, thanks, in no small way, to Craig's professionalism and thorough preparation. Thank you Craig and I'll get next year's date in your diary very soon."

    Geoff Middleton, Chair - Lincolnshire & Rutland Work Based Academy
  • Generic Website

    "Craig is a true professional, he delivers high quality training, is always punctual and has a wealth of knowledge to share. He recently delivered a 'Presentation Skills and Public Speaking' workshop to our members, it was a great success, everyone was inspired by his positiveness and he made it all look so easy and achievable. All attendees received a delegate pack full of useful hints and tips, together with a cd. .

    Craig is also an excellent after dinner speaker, his speech at Work Wise Womens Christmas Dinner had our members in fits of laughter, he was very entertaining. Thank you, Craig."

    Sarah Bratton, Company Director - Work Wise Women, NE Lincolnshire
  • Generic Website

    "Craig delivered an excellent interactive presentation to The Business Club on "Positive Personal Impact". He gave our group of nearly 70 attendees a number of useful practical tips which were implemented by some people literally the following morning.

    He has a pleasant but professional manner, using humour very effectively. He was very well received and I would have no hesitation in using his services again."

    Mike Stokes, Chief Executive - The Business Club Lincolnshire
  • Generic Website

    "Craig recently delivered a half day workshop in partnership with us here at Business Link. The workshop was called 'Creating a positive attitude in the workplace'. It certainly hit the spot and the feedback we have received was extremely positive. Craig was a please to work with - very professional and very knowledgeable about his subject. The presentation was excellent, very interactive and not a power point slide in sight - this went down extremely well with our delegates who were very impressed. In fact the score for meeting expectations was 100% as was the content relevance. The following are just some of the comments made by the delegates:-

    • Very good - best one so far!
    • Most enjoyable, found it most useful.
    • Enjoyed how the speaker made the time enjoyable and amusing.
    • One of the most enjoyable events I have attended, mainly due to the splendid presenter!
    Coral Wilcox, Business Link Advisor, Team Leader - East Midlands Business Ltd (EMB Ltd)
  • Generic Website

    "I would like to formally extend my sincere thanks to Craig for his assistance with the conference particularly as it was at the the 12th Hour and the brief changed. The event was a great success which would not have been possible without Craig's unique approach and evident skill to compere."

    Clive Yates - Children's Services Business Manager - Children & Young People Strategic Partnership, Lincolnshire County Council
  • Generic Website

    "I don't think anyone left the event without taking something away with them that they did not have when entering the building."
    "Feedback remarks included "excellent talk which left us wanting more", "superb delivery - informative", "I learned a lot about how others perceive me and how this can impact on others", "Inspiring".

    Event Report - CIPD, Hull Branch
  • Generic Website

    "Craig gave a presentation to the South Yorkshire Branch of the CIPD, a hard group to impress due to their level of professional experience. Craig, however, managed to impress with his relaxed style presentation and clear depth of knowledge. A very enjoyable event which gave the audience much food for thought."

    Helen Corner, Curriculum Leader - Doncaster College
  • Generic Website

    "Craig came in to work alongside my team to deliver a highly professional conference presentation to a highly critical audience of members of the world's largest service organisation - Rotary. Initially Craig had a limited knowledge of the organisation and was therefore 'the outsider'. His humour, knowledge and experience ensured a successful execution of this difficult contract - a good weekend was had by all. From a personal point of view he was great to work with - very accommodating."

    Freya Cross - Event Co-Ordinator
  • Generic Website

    "Thank you for a truly spectacular evening of entertainment. I always like to get some feed back from the Ladies, in your case that was not needed. The response was immediate and you were still the topic of conversation at our recent carol service.
    Thank you, you surpassed all of our expectations and I hope you are working on your new material for next year!"

    Diana Wilkin, WI Events Organiser - East & West Keal WI
  • Generic Website

    Thank you for acting as our MC at our recent awards evening at the Epic Centre.

    Undoubtedly your professionalism, presence and interaction with the room on the night contributed to the overall success of the event.

    Once again thank you and we look forward to working with you in the future.

    Sara Barrett, Learning & Development Manager - Lincolnshire Co-operative